Communication Tools (BSCT’s)
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Interestingly, when companies understand this and finally put their team through a very rigorous coaching experience to learn how to communicate this stuff, the top performers LOVE IT. Why? Because they know this stuff makes a difference. There’s a time and place for more systems training, more ideas on how to maximize a CRM interface and yet another account planning and forecasting tool, but, at some point, a Sales Person has to be able to generate selling opportunities, then say the right things at the right time in the process to move the buyer forward in the sales process.
That’s what we do better than anyone else. There simply is no program that offers more rigorous coaching and practice repetition than OutSell Sales Training. It’s the way a Navy Seals Trainer would teach sales people how to perform the critical skills that determine their success in the trenches. Thinking about prospects and strategy is very important, but not as important as the basics that always come into focus when we are voice-to-voice or face-to-face with a live customer.
Intensive training for Managers, Coaches, Sales People and Customer Service Agents that interact live with customers.
sales people fail
More often than not many of the answers to these very basic selling questions and situations are weak and some are downright terrible. Sales people, even “high level” sales people, often fall into terrible habits when it comes to the bedrock skills of selling their product/service. Companies put sales team members through complex account development training when they can’t even leave a great voice mail that answers the simple question ... “why should I call you back?”
The Sales Team does not have the basic skills in place and the content of the training is way to theoretical, planning and strategy oriented and not nearly practical enough.
Dynamic Communication Coaching